Settings and recommandations for our website

This is where you'll find information on how our website works and how you can adjust it according to your own needs.

If you have any questions, suggestions or thoughts about the functions on the website you are always welcome to contact us.

If you have any questions about the content you can find contact information at the top of each page.

Recommended browsers

We recommend that you use the latest version of one of these browsers for our Internet services:

Google Chrome
Apple Safari
Mozilla Firefox
Microsoft Edge

We are constantly testing the latest versions of the browsers, but it may take a while before a new version works fully with the internet services. However, we advise against using older versions, as we cannot guarantee sufficient security or functionality in them. You can also find out by clicking on the link.

See which browser you have

To be able to use C&I Online after the summer of 2021, you need to update your browser. Please start today and update your browser to the latest version of, for example, Microsoft Chromium Edge, Google Chrome or Mozilla Firefox.

Compatibility view in Microsoft Internet Explorer

If the website does not look like you expected it could be because you have the compatibility view of Internet Explorer switched on (version 8 and later).

Some websites may not behave as expected in Internet Explorer.

Adjust the look of the website

You can choose how to view the information on the website by adjusting the settings in your browser. This way, you can save the adjustments you need and use them on all websites you visit. Your browser allows you to:

Make the text larger
Change the line length
Adjust colours and contrast
Change the font

The settings are different in different browsers. Read more in your browser's help page, or follow the links below to the different companies' pages about the browsers

PDF files

Some of the information on the website is published in PDF files. In order to read PDF files you need a program such as Adobe Reader or equivalent from a different manufacturer. Adobe Reader is free, as well as many alternative readers.

Adobe Reader
A list of alternative readers

We recommend that you use the latest version of both your web browser and operating system. Newer versions are generally more secure, so keeping them up to date helps reduce the risk of security threats. To use the internet bank, your browser must accept cookies, which are used for secure login and authorization control.

We recommend using the latest version of one of the following browsers for our online services:

Google Chrome
Apple Safari
Mozilla Firefox
Microsoft Edge

We continuously test the latest browser versions, but in rare cases it may take some time before a new version is fully compatible with our online services. We do not recommend using older versions, as we cannot guarantee adequate security or functionality.

The operating systems supported by our services are:

Windows
Apple OS and iOS
Android.

To install or update to the latest version of our apps, you may need to update your operating system.

For iPhone, you need iOS 16 or later to install the app. We cannot guarantee that all app features will work in older versions of iOS.
For Android, you need Android 10 or later to install the app. We cannot guarantee that all app features will work in older versions of Android.

Check your browser settings

For the internet bank to work, your browser must accept cookies, as they are part of our authorization process. A cookie is a small text file containing letters and numbers that the website you visit stores on your device. Cookies provide technical support that helps improve and simplify your use of the website.

How to enable cookies

Mozilla Firefox

Click the three horizontal lines on the right side of the browser window.
Select Settings, then Privacy & Security.
Make sure Allow cookies and site data from websites is enabled under Cookies and Site Data.

Google Chrome

Click the three dots in the top-right corner of the browser.
Select Settings.
Go to Privacy and Security and select Site Settings.
Click Cookies.
Make sure Allow sites to save and read cookie data (recommended) is selected.

Apple Safari

Open Safari, then select Settings and Privacy.
Make sure Block all cookies is not selected.

Microsoft Edge

Click the three dots in the top-right corner.
Select Settings.
Click View advanced settings.
Under Cookies, select Don't block cookies.
Close and restart the browser, or refresh the page.