Information Processing on SEB's Web Sites

SEB's strict requirements concerning privacy protection and security naturally also apply to information processing on our web sites.

Information

Information about the purposes for which your personal data may be processed is provided on or in direct connection with web sites where we collect the data.

Cookies

A ”cookie” is a small text file, which is saved on your computer by the website you visit. The text file or the cookie is a technical support, which in various ways facilitates for the user to use the website. There are two kinds of cookies. One kind, the permanent cookie, saves a file on the user’s computer for a longer time. It is used, for example, to relate what is new since the user last visited the website in question. The other kind, the temporary cookie or session cookie, is only used during the time the user is visiting the website. At present, SEB uses cookies (temporary) only for its internet banking service, as part of the authorisation control for such web pages. The cookie disappears when the visit is concluded. SEB does not save any personal information by means of cookies.

Most web browsers have a standard setting that accepts cookies. You can, however, set the web browser so that it notifies you when it receives a cookie and you can then decide whether to accept it or not. Please note that the use of the internet banking services presupposes that you have not opted to reject cookies. If you have chosen not to accept cookies, you can in most cases not open such web pages. Please read more about this under the section frequently asked questions about technology, web browsers and connections. General information about cookies and the new Swedish act on electronic communications can be found on the website for the National Post and Telecom Agency (PTS), www.pts.se.

Why does an error message appear when I try to log on?

You may have entered the wrong numerical code. Check that you are showing the code in accordance with the on-screeen instructions. Another reason may be that your web browser does not accept cookies. Accepting cookies means that you permit a dialogue between your computer and SEB e-Banking (Internet Office). We use the information in the cookie while you are connected to our server. The information will automatically be removed when you log out. Cookies are not used for any other purpose and have no negative effect on security or on your connection to us.

Links

SEB's web site contains links to other web sites that are not controlled by SEB. When you click on one of these links, you are transported from our web site and connected to a web site belonging to the organization or company you have selected. Each and every one of these linked web sites maintains its own independent policy relating to on-line privacy and data collection processes and routines. If you visit a web site outside SEB, that is linked to ours, you should therefore read that web site's privacy policy before you disclose your personal data.

Can my connection to SEB be affected by my being a customer of other Internet banks?

Yes, because certain other banks (e.g. Handelsbanken and Nordea) use so-called fixed proxy settings (a kind of security filters between a company's computers and the outside world). With these settings it can be difficult to access another secure page, e.g. SEB's.

On-line surveys

We may from time to time carry out on-line surveys in order better to understand our visitors' requirements, wishes, profiles and experience. Participation in such surveys is naturally voluntary.