SEB's strict requirements concerning privacy protection and security naturally also apply to information processing on our web sites.
Information about the purposes for which your personal data may be processed is provided on or in direct connection with web sites where we collect the data.
Most web browsers have a standard setting that accepts cookies. You can, however, set the web browser so that it notifies you when it receives a cookie and you can then decide whether to accept it or not. Please note that the use of the internet banking services presupposes that you have not opted to reject cookies. If you have chosen not to accept cookies, you can in most cases not open such web pages. Please read more about this under the section frequently asked questions about technology, web browsers and connections. General information about cookies and the new Swedish act on electronic communications can be found on the website for the National Post and Telecom Agency (PTS), www.pts.se.
Why does an error message appear when I try to log on?
You may have entered the wrong numerical code. Check that you are showing the code in accordance with the on-screeen instructions. Another reason may be that your web browser does not accept cookies. Accepting cookies means that you permit a dialogue between your computer and SEB e-Banking (Internet Office). We use the information in the cookie while you are connected to our server. The information will automatically be removed when you log out. Cookies are not used for any other purpose and have no negative effect on security or on your connection to us.
Can my connection to SEB be affected by my being a customer of other Internet banks?
Yes, because certain other banks (e.g. Handelsbanken and Nordea) use so-called fixed proxy settings (a kind of security filters between a company's computers and the outside world). With these settings it can be difficult to access another secure page, e.g. SEB's.
We may from time to time carry out on-line surveys in order better to understand our visitors' requirements, wishes, profiles and experience. Participation in such surveys is naturally voluntary.